About us
We are deliberately small, senior-led and globally connected. Our team brings together operators, strategists and investors with experience across some of the world's most influential hospitality and real estate projects.
This allows us to go beyond theory: strategic insight and market intelligence, operational expertise and deliverability, creative concept development and brand thinking, commercial rigour and investment understanding. The result is work that is not only visionary, but grounded, executable and built to perform.
We go beyond the obvious to find sharper insight and more meaningful opportunities.
We bring a global perspective, shaped by travel and broad experience, to ask better questions and see what others miss.
We question convention with purpose, respect and commercial intelligence.
We believe great hospitality starts with care and grows through thoughtful collaboration and connection to place.
We create ideas, strategies and experiences that feel ownable, memorable and true to place.
"We do not sit on the sidelines. We realise the potential of hospitality."James HaconManaging Partner & Founder
"Our lens is global, but our work is intensely local."Heleri RandeSenior Partner
"We assemble bespoke teams around each brief, combining deep sector expertise with global perspective."Michael IngemannSenior Partner
"Helping global brands act local, and helping local destinations welcome the world."Jennifer Pettinger-HainesPartner
"We go on the journey with our clients, getting beneath the skin of their places and brands."Laura VanaAssociate Partner & Chief of Staff
"Behavioural psychology underpins how we shape places, orchestrate experiences and curate concepts that resonate and perform."Claire ScullionAssociate Partner, Behavioural Psychology
Every engagement is led by experienced partners from beginning to end. We assemble bespoke teams around each brief, combining deep sector expertise with global perspective, rather than assigning whoever happens to be free.
That independence matters. It allows us to advise what is right, not what is right for us.
A network and thought-leadership platform connecting hotel and restaurant investors globally, co-founded and co-led by our partners.
An industry conference series founded by James Hacon in partnership with Propel Info, alongside the HospoLive platform, bringing hospitality marketers and innovators together and home to the Rising Stars programme for emerging talent.
We are recognised thought leaders in hospitality, regularly invited to speak at events all across the world.
We want to be a force for good in the global hospitality industry, championing the value it brings as part of the fabric of society, a vehicle of economic growth and a catalyst for change. Below are some of the initiatives we're proud to support.
A UK charity founded by hospitality leaders, including our partner James Hacon, supporting people facing homelessness into stable careers in hospitality.
Founded by our team, the Restaurant Marketer & Innovator Rising Stars programme recognises hundreds of young hospitality talent with free entry to our flagship conference series.
A non-profit NGO working across the USA, Bolivia, Colombia, Denmark and Morocco, using the power of unconditional hospitality to transform lives. Our partner Michael Ingemann has been a trustee since its founding.
An annual lunch by hospitality, for hospitality, raising much-needed funds for the Estonian Food Bank, co-founded by our partner Heleri Rande.
Our founder James Hacon has taken part in three gruelling charity cycles, across Kenya, Taiwan and Vietnam, together raising more than £1m for hospitality charities.
Our leaders supported an NGO in hosting a dialogue of business leaders at the United Nations Food Systems Summit on the future of food and the global supply chain.