Redefining in-room dining for a hotel or hotel group, from menu and service model through to the commercial and technology decisions behind it.
In-room dining treated as its own concept, not an afterthought to the main restaurant.
In-room dining is one of the most overlooked parts of a hotel's F&B offer. We treat it as its own concept, with the same rigour applied to a standalone restaurant.
An in-room dining concept covering menu, packaging, delivery model, technology and the commercial case for treating it as a standalone revenue line.
Both, including brand-wide standards work for multi-property groups.
Yes, ordering platform and delivery logistics are usually part of the same brief.
Yes, that's usually one of the primary objectives.