A dedicated team embedded ahead of a hotel or restaurant opening, covering recruitment, training, systems and standards so day one runs like day one hundred.
A focused, time-boxed team for the pre-opening phase specifically.
Most opening problems are avoidable and show up in the same places every time. Our pre-opening team has run this process enough times to know where they'll happen and gets ahead of them.
A pre-opening programme with defined milestones, a senior team on site through to opening, and a structured handover to permanent operations.
Ideally twelve to sixteen weeks before, though we've supported later-stage rescues too.
Related, but focused specifically on the pre-opening phase rather than an ongoing turnaround.
Typically for a short stabilisation period, then hand over to the permanent team.